Agent Office Handheld Connection Error

Courtesy of 'Dan Ranney' - Online Agent Users Group

If you are getting an error message about connecting, it's often a sign that your Hotsync Manager isn't running. The message usually states "The connection between your handheld and PC could not be established." To resolve that, usually all you need to do is start the Hotsync Manager by...

Go to your Start button.
Select Programs (or All Programs)
Find Palm (or PalmOne)
Select the Hotsync Manager.

You should then see the Hotsync Manager icon (red and blue arrows in a circle), down in your System Tray (next to the time on the bottom right hand side of your PC screen.)

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