Agent Office File Maintenance

by Gary David Hall

 

Agent Office usually runs fine without "burping". On occasion though, something just stops working, or starts working differently. The first thing to do is to "re-organize' the files in Agent Office, and see if that will clear up the problem. To do so:

 

Close Agent Office, and when exiting - do a Backup. DO NOT PROCEED with the following instructions without doing a backup!

 

Go to:

 

Start

All Programs

Agent Office

Agent Office Utilities

 

File

Check All Data Files for Corruption

Yes

 

File

Verify Record Identifiers

Yes

 

File

Re-index All

Yes

 

File

Pack All

Yes

 

Now open Agent Office and see if the issue is resolved. If not, the next step would be to run the 'Repair' function from the CD, after clicking on 'Install'.

NOTE: The bolded steps should be done on a monthly basis for ongoing regular maintenance.

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